Pingline Pop Interactive

Desk Support

For questions about the local iPhone game, its saved cue programs, or its accessibility settings.

Quick answers

Before opening a ticket

Does Pingline Pop need a connection?

No. The game is designed to run offline. It has no account sign-in, social feed, advertising service, or network gameplay requirement.

How does a cue program resume?

After you place a cue or change a tool, the active program is saved on the device. On the next launch, that session can be restored in a paused state.

How can I clear the set I am working on?

Use Reset in the cue console to clear that program, or open Settings and choose Reset current checkpoint to remove the paused checkpoint.

What should I include in a support note?

Name the brief or screen, describe the cue order or tool involved, and explain what you expected to happen. A screenshot can help you keep the details available when you follow up.

Support ticket

Describe the room state

Complete the fields below to submit an inquiry to our support desk.